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Legal and Policies

Report A Counterfeit

They say imitation is the greatest form of flattery, but it can also be a pain point as our customers occasionally come across counterfeit, fake, and knockoff RAM® Mounts products. RAM® takes this issue very seriously – with your help, we can cutdown on the number of counterfeit products and ensure customers receive genuine RAM® products. Please see the below tips for identifying counterfeit versions of RAM® products, and report any potential counterfeit products by filling out the form at the bottom of this page.

THE RAM® DIFFERENCE

At RAM®, we take pride in knowing our customers depend on our products no matter where life takes them. From humble beginnings in a garage more than 25 years ago, we’ve never forgotten our guiding principle: manufacturing inventive solutions that improve lives using the highest quality materials and backed by a lifetime warranty.

This is the RAM® difference that no competitor or counterfeit product offers, and the reason our wide range of rugged and versatile mounting systems are trusted around the world.

IDENTIFYING COUNTERFEIT PRODUCTS

Genuine RAM® Mounts products are often imitated but never truly duplicated when it comes to the design, materials, and quality. Counterfeit products are more prone to failure, offer limited protection for your electronics, and are not backed by our Lifetime Warranty.

Here’s what to look for in identifying counterfeits:

Watch out for pricing

Price

Counterfeit products are often offered at a lower price due to cutting corners in production and in the materials used. At RAM®, our products are designed, engineered using only the highest quality materials. No knockoff can truthfully say the same.

We understand you may want to shop around to find the best price. However, please keep in mind that if you find a price significantly less than what’s listed on rammount.com, you may be putting yourself at greater risk of buying a counterfeit.

Authorized Partners and Retailers

Where To Buy

Genuine RAM® products are only available through rammount.com and through our authorized retailers and partners. Please be advised that purchasing from unauthorized retailers and storefronts greatly increases the risk of receiving a counterfeit product. Avoid purchasing product on Amazon from "Just Launched" sellers or sellers with only a few reviews- our authorized retailers have well established accounts with many customer reviews.

Check Packaging

Packaging

While counterfeit products often try to copy packaging, inserts, and instruction sheets, there are several ways to spot fakes. See the examples of genuine RAM® packaging displayed here, and remember that counterfeit packaging will often use subpar materials, arrive from countries outside the United States, have misspellings, and may even include photocopied inserts and instructions.

Quality Comparison

COMPARING GENUINE RAM® MOUNTS TO COUNTERFEITS

From using the highest quality manufacturing materials and the premium feel of the finished components, genuine RAM® products are commonly referred to as both durable and rugged. Beyond the feel of the product, genuine RAM® products never use substandard materials (such as low quality bolts and screws) that are used to reduce costs in counterfeits, fakes, and knockoffs.

WHAT TO DO IF YOU RECEIVE A COUNTERFEIT

If you think you’ve identified a counterfeit product, please fill out the form below to report it to the RAM® Mounts team. In addition, if you’ve already received a counterfeit please notify the retailer you made the original purchase from.

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Patents & Trademarks

RAM® products are covered under one or more of the following patents, with numerous patents pending:

The distinctive "D" product shape of the GDS® connector is a trademark of National Products Inc.

RAM® double socket arms with their distinctive Hourglass Shape are recognized globally as a symbol of the reliability, quality and durability of this line of products. The Hourglass Shape is a registered trademark of National Products Inc.

The distinctive RAM® X-Grip® product shape is a trademark of National Products Inc.

RAM® X-Grip®

US D696,671 S
US 8,622,359 B2
US 8,544,161 B2
US D703,657 S

GDS® IntelliSkin®

US 9,331,444 B2
US 2017/0098916 A1
US 9,954,330 B2
US D682,278 S
US D798,867 S
US 9,632,535 B2
US D682,278 S
US 9,529,387 B2
US 2017/0227987 A1
US 9,706,026 B2
US 9,195,279 B2

US

US 5,746,147 A
US 5,845,885 A
US 6,561,476 B2
US 6,581,892 B2
US 6,585,212 B2
US 6,666,420 B1
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US 6,902,089 B2
US 7,017,243 B2
US 7,025,315 B2
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US 7,277,240 B2
US 7,296,752 B2
US 7,298,611 B1
US 7,315,453 B1
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US 7,374,142 B2
US 7,398,952 B2
US 7,417,855 B2
US 7,422,184 B2
US 7,426,108 B2
US 7,431,251 B2
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US 7,573,706 B2
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US 7,594,631 B1
US 7,594,633 B2
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US 7,682,543 B2
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US 7,850,032 B2
US 7,850,133 B2
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US 8,056,752 B2
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US 8,066,313 B2
US 8,074,951 B2
US 8,091,850 B2
US 8,113,564 B2
US 8,136,217 B2
US 8,156,681 B2
US 8,157,310 B2
US 8,162,368 B2
US 8,176,603 B2
US 8,177,178 B2
US 8,179,672 B2
US 8,186,636 B2
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US 8,235,340 B2
US 8,322,768 B2
US 8,366,468 B2
US 8,366,469 B2
US 8,454,178 B2
US 8,505,861 B2
US 8,544,161 B2
US 8,550,013 B2
US 8,590,855 B2
US 8,622,359 B2
US D517,401 S
US D551,058 S
US D563,781 S
US D564,062 S
US D571,278 S
US D574,204 S
US D585,897 S
US D588,902 S
US D588,903 S
US D589,327 S
US D590,696 S
US RE 42,060 E
US D682,278 S
US D696,671 S
US RE 42,581 E1
US RE 43,806 E
US D703,657 S
US D789,177 S
US D789,178 S
US 8,701,912 B2
US 8,792,234 B2
US 8,821,173 B2
US 20130047384 A1
US 8,911,246 B2
US 9,003,626 B2
US 9,180,925 B2
US 9,122,942 B2
US 9,036,343 B2
US 9,195,279 B2
US 9,253,970 B2
US 9,255,591 B2
US 9,331,444 B2
US 9,334,680 B2
US 9,360,035 B2
US 9,529,387 B2
US 9,568,145 B2
US 9,568,148 B2
US 9,570,872 B2
US 9,632,535 B2
US 9,674,975 B2
US 9,669,906 B2
US D779,477 S
US 20160160529 A1
US 9,631,633 B2
US 9,706,026 B2
US 9,776,577 B2
US D798,867 S
US 9,831,904 B1
US D803,674 S
US 2017/0098916 A1
US D809,053 S
US D814,266 S
US D814,549 S
US 9,945,159 B2
US 9,944,209 B1
US 9,954,330 B2
US 2017/0227987 A1
US D824,750 S
US 10,050,658 B2
US 10,054,984 B2

International

I629582

"D" product shape, "Hourglass" product shape, 3-D Float, Adapt-A-Post, Adapt-To-RAM, Add-A-Ball, Adjust-A-Pole, Always Protected. Always Connected., Aqua Box, Aqua-Box, Bond-A-Base, D Shape, Dock-N-Lock, Drop-N-Lock, EZ-On/Off, EZ-Roll'r, EZ-Strap, EZY-Mount, Finger-Grip, Flex-Arm, Flex-Base, Flex-Lens, Flex-Rod, GDS, GDS Case, GDS Compatible, GDS Cradle, GDS Cup, GDS Dock, GDS Green, GDS Skin, GDS Sleeve, GDS Tech, GDS Technology, Go-Dock, Hand-Track, HandStand, Handi-Case, IntelliSkin, IntelliSkin Compatible, Just RAM It!, Latch-N-Lock, Level Cup, Level-Base, Light-Speed, Lil Buddy, MDT-Mate, Mari-Nut, Mari-Rivet, Mighty-Buddy, Mirror-Mate, Multi-Pad, No-Drill, Power Caddy, Power Plate, Power-Grip, Press-N-Lock, Quick Snap, Quick-Draw, Quick-Grip, RAM, RAM "X-Grip" product shape, RAM Bow-Cam, RAM Compatible, RAM Mount, RAM Mounting Systems, RAM Mounts, RAM Pin-Lock, RAM Pod, RAM Pod HD, RAM ROD, RAM Ratchet, RAM Ratchet Arm, RAM Ratchet Swing Arm, RAM Tube, RAM Tube Jr, RAM X-Grip, RAM-A-CAN, RAM-A-SNACK, Remove-A-Pole, Roller-Ball, Roto-View, Round-A-Mount, Safe-N-Secure, Safe-T-Charge, Seat Mate, Seat-Mate, Secure-N-Motion, Shock Buster, Slide Dock, Slide-N-Lock, Snap-Con, Snap-Link, Stack-N-Stow, Stubby, Tab-Lock, Tab-Tite, Team RAM, Tele-Mount, Tele-Pole, Tilt-N-Turn, Torque, Torque-Track, Tough-Ball, Tough-Box, Tough-Clamp, Tough-Claw, Tough-Cleat, Tough-Clip, Tough-Dock, Tough-Hub, Tough-Pole, Tough-Tap, Tough-Track, Tough-Tray, Tough-Tube, Tough-Wedge, Track Ball, Track-Node, Twist-Lock, Twist-N-Tilt, Twist-N-Turn, Uni-Conn, Wedge-Lock, Your Best Connection, are either registered trademarks or trademarks of National Products Inc. in the United States and or other countries.

Privacy

National Products Inc. respects your right to privacy and shares your concern about the security of any data you may submit to our website. The following statement discloses the guidelines we have established for protecting the information you provide to us during your visit to www.rammount.com.

National Products Inc. only collects personal information about you if you voluntarily choose to share it with us. On our website there are several opportunities for you to share personal information with us. This may include information including your interests, name, mailing address, e-mail address, phone number, and other similar information. Submission of this information is strictly voluntary. If you choose to share any personal information with us, we may store it for warranty purposes, product return purposes, internal marketing research, and marketing communications. We may, in the event that this information is collected as part of a warranty registration process, use this information to contact you later. If the information is sent as part of a website evaluation, we may also use the information to contact you about your comments.

You may decide to send National Products Inc. personally identifying information in an e-mail message which might contain information or inquiries about our products or services. National Products Inc. will use this information to identify you as a National Products Inc. customer and to respond to the electronic mail. We will only use the information obtained to resolve the issue identified in the e-mail.

It is National Product Inc.’s policy not to provide third party access to your data unless you provide written consent or as required by legal process. If a requesting entity initiates legal process seeking to require the production of your data, National Products Inc. will attempt to notify you as soon as possible to provide an opportunity to present an opposition to production in the legal proceeding. We do not rent or sell any information concerning our customers to third parties.

While National Products Inc. encourages everyone to visit our site and learn about our company and products, we have no desire to collect information from those under the age of 18. Any instance of personal information about a minor being collected would be purely accidental and unintentional. If a minor would like to submit information to National Products Inc., we ask that the child's parent submit the information on his or her behalf. We strongly encourage parents to take an active role in their children's use of the Internet and to take appropriate steps to ensure a positive and safe experience.

Third Party Content
National Products Inc. maintains responsibility for and authority over all information contained on its website. However, we may post links to sites that we do not control. National Products Inc. is not responsible for the privacy practices or content of these sites.

Testimonials submitted to [email protected] may be used on the website and in promotional newsletters and other publications. If you submit communications—either written or electronic—to National Products Inc., please indicate if you do not want your submission published or if you would prefer us to use your initials rather than your full name.

Use of Google Analytics
National Products Inc. uses Google Analytics, a web analytics service provided by Google, Inc. (analytics.google.com), to create summary reports for evaluation of website usability and site traffic. Google Analytics uses cookies, which are text files placed on your computer, to help analyze use of the site. Information generated by the cookie about your site usage is transmitted to and stored by Google on servers in the United States. Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The accuracy of this information cannot be guaranteed, particularly since this information is subject to change.

Use of Cookies
We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools, that are required to identify irregular site behavior, prevent fraudulent activity, and improve security, or that allow you to make use of our functions such as shopping carts, saved search, or similar functions.
You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

Data Controller
EU data protection law makes a distinction between organizations that process personal data for their own purposes (“controllers”) and organizations that process personal data on behalf of other organizations (“processors”). National Products Inc., located at the address below, is the controller with respect to information you provide us.

This website is owned, operated, and maintained by:
National Products Incorporated
8410 Dallas Avenue South
Seattle, WA 98108
Phone: 206-763-8361
Fax: 206-763-9615

The United States Federal Trade Commission has a web page http://www.ftc.gov/privacy/ devoted to providing you with information about protecting your privacy online. National Products Inc. encourages you to familiarize yourself with the concepts discussed on this page.

National Products Inc. reserves the right to alter our privacy principles as business needs require. Any alterations to these principles will be posted on our websites in a timely manner.

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